Marketing Coordinator

TITLE: Marketing Coordinator STATUS: Full-time; Seasonal REMOTE START DATE: April 15, 2024 (negotiable) ONSITE START DATE: May 28 END DATE: August 30 REPORTS TO: Director of Marketing & Communications DEPARTMENT: Marketing WORKS WITH: Chief Marketing Officer, Director of Marketing, Digital Marketing Manager, Digital Marketing Associate, Marketing Coordinator, Public Relations & Communications Coordinator, Patron Services team, seasonal staff and Overhire.
COMPENSATION: $750-$850 per week.
Onsite room and board (three meals/day) will be provided beginning June 1, 2024.
We are looking for a seasonal Marketing Coordinator to support the Director of Marketing and the Marketing team with administrative assistance in order to ensure the smooth running of all Marketing department operations leading up to and during the summer festival, with a particular focus on: partnering with the Director of Marketing (beginning in the pre-festival period) to establish, monitor, and improve communication and workflow plans within the department, ensuring that all new hires and seasonal staff in the Marketing department are properly equipped to contribute and support each other supervising the flow of creative assets (both print and digital) between teams and throughout the Jacob’s Pillow campus planning for and leading the storytelling strategy, capture, and dissemination of on-the-ground social media assets during the Festival season collaborating directly with the Marketing/Digital Media, Public Relations, and Audience Development interns on technical and logistical support needs interfacing with the Patron Services and Box Office teams on Marketing efforts to improve the onsite patron experience generally acting as a “noticer” that identifies opportunities to spark joy, build community, and help to make any visitor’s experience at Jacob’s Pillow a positive one, then actively reports back to the Marketing departments with these observations and recommendations.
RESPONSIBILITIES On-Site Creative Management: Serve as the lead on-site staff member responsible for managing the collection and distribution of Marketing and Public Relations materials across campus and occasionally off-site.
Manage the collection and distribution of printed pieces delivered to the site by outside vendors (e.
g.
, glossy flyers), pieces printed in-house (e.
g.
, event programs, signage), and other pieces as needed.
Social Media Onsite Capture Plan and Asset Management: Support the Director of Marketing (located onsite) and the social media strategic team (located remotely) as the lead onsite staff member scheduling and capturing on-the-ground social media assets during the Festival season (photo and video, recorded interviews and clips, short livestreams, etc) as well as the timely organization and dissemination of these assets to the social media strategic team.
(Please note: this responsibility is intended to supplement the work being done by the professional onsite photography and videography teams, and does not require the use of professional photography and videography equipment other than a smartphone, gimbal, and lavalier microphones, all provided by Jacob’s Pillow.
) Intern Collaboration: Provide an ‘extra pair of hands’ in support of routine print and digital efforts led by Marketing/Digital Media, Public Relations, and Audience Development interns when determined necessary by the Director of Marketing.
Patron Services Support: In collaboration with the Director of Marketing and the Director of Patron Services, identify opportunities for the Marketing team to support Patron Services efforts to improve and enhance the onsite patron experience.
In routine scheduled moments, meet with the Patron Services team to discuss patron messaging needs, then identify solutions and deliverables with support from the Director of Marketing and/or other Marketing team members.
Event Staffing: Assist in coordination and staffing of special and/or off-site events.
Provide occasional in-person support as needed to events such as tabling efforts and On the Road performances.
Blog writing: Over the course of the summer, produce 2-3 written blog posts for the Pillow Picks blog on the Jacob’s Pillow website, with scheduling and editing support from the Director of Marketing.
Other duties as assigned, which may include: Contributing digital marketing ideas and content Supporting the Digital Marketing Manager and Digital Marketing Associate with website edits and email campaign creation Supporting the website, visibility, and promotion of The Store Management or support of special marketing projects such as contests and promotional events Copywriting and proofreading as assigned Applicants must be energetic, professional, dedicated, and detail-oriented, with a passion for learning new skills and supporting and sustaining an equitable and respectful work environment.
Superior interpersonal, time management and multitasking skills are essential.
Six-day workweeks are required during the Festival.
PREFERRED QUALIFICATIONS Candidates with alternative professional experiences and qualifications equivalent to those listed below are encouraged to apply.
Previous marketing and/or arts organization or nonprofit experience Previous experience working towards revenue goals and/or working within a budget Previous experience copywriting for marketing and/or promotional purposes Previous experience leading the creation of multi-platform social media content for a company, organization, group, club, etc, with a deep familiarity with Instagram and TikTok Strong interpersonal skills and confidence in approaching and collaborating with artists, visitors, and members of the general public Strong time management, project management, and supervisory skills Strength in organizing a large volume of media files Exemplary writing and proof-reading skills Experience working with email campaign programs is a plus Experience working with Canva or InDesign and other Adobe Creative Suite programs is a plus Exposure to website content management softwares (such as WordPress) is a plus Passion for and knowledge of dance and the performing arts is a major plus WORKING CONDITIONS/PHYSICAL DEMANDS Office setting: Remaining in a stationary position for extended periods of time, moving within the office space as necessary.
Ability to work evenings and weekends.
Not sure you meet 100% of the qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them.
Yet, people who are systematically marginalized tend only to apply if they meet every requirement.
We encourage you to apply if you believe you could excel in this role.
Please use your cover letter to tell us about what you hope to bring to this role.
We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds.
So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.
APPLICATION PROCESS Video and/or audio applications are welcome (though not required), in addition to written expressions of interest.
Interview Stages: The first step will be a pre-screen on Zoom, the second interview will be with the hiring manager on Zoom, the third interview will be in-person and include a tour and panel interview.
Additional Documents: We may ask for a writing sample or a sample spreadsheet to better understand your expertise and fit for the role.
Accessibility Accommodations: Should you require any accommodations to facilitate your application, please don’t hesitate to reach out to us at hr@jacobspillow.
org.
We are committed to providing support throughout the application journey, whether that’s through email, a phone conversation, or a video call.